We have changed to the Class Manager system for all our booking and have an invoicing and Stripe payment system within this. When you book for a course of lessons or sessions you will be sent an invoice. You can pay be :
Cash for the full amount ONLY
We still accept cash as payment for swimming lessons. Please bring your payment to reception and place in one of the envelopes provided with your child’s full name, the amount included and your lesson day on it.
Stripe can be used via the app , online or at reception
This is the closest option to paying by BACS or standing order.
If you would like to pay monthly, click the logo on the invoice you have and select pay and click 1/3 of the amount.
Cheques can be processed. Please make them out to Fiona Myers T/A Kernow Hydro.
Late Payments, Cancelled or Declined Payments will incur a £15 administration charge.
ALL INVOICES ARE FOR THE TERM IN FULL. Due to your booking being for the FULL TERM and therefore reserved for you for that duration we are unable to credit or refund should you wish to leave during the term. ie: If you decide to leave before the end of term you will be required to pay for the full term. We ask at the end of each term if you are wanting to continue, this is your chance to leave. Once the new term has started you are once again committed to the FULL TERM.
We invoice termly, which should be paid in full before the start of the term, however we are happy to offer payment plans which we set up for everyone but this does require you to store your card details in the system. Payments will be collected on the 1st of the month for 3 consecutive months. The system does allow you to override the payment plan in you choose to pay in full when you receive the terms invoice. Any issues with payments please speak to us at reception.